FAQs
Answers to your questions
Why should I use a MATERNITY TENS unit?
Maternity TENS units are designed especially for use during labor.
The BOOST button provides that extra surge of power during a contraction. This will feel like a continuous stronger sensation than the burst mode.
Additionally, this gives the mother a sense of being in control over her contractions, as she pushes the BOOST button.
Not sure which unit to buy?
How long will it take for my TENS unit to arrive once I place the order?
We’re located, and ship from Lexington KY USA!
We ship USPS or UPS mail, which usually takes 4-7 days depending on your location. We also offer priority mail, 2 day air (not including weekends) and next day air options
If you have rented a TENS unit, please click here for unpacking instructions
How do I use a TENS unit?
Can I try the ELLE TENS machine before labor begins?
Yes, once you have reached 37 weeks of pregnancy you are welcome and encouraged to practice using the TENS unit. If you are suffering from back ache you can benefit from using it. Just not before 37 weeks.
Please use alcohol pads to wipe off any oils before applying the pads to prolong the stickiness of the pads. The pads will last 10-15 times if used correctly.
After use, replace the pads onto the protective sheet.
What if I'm having an induction?
A TENS unit is ideal to use if you are having an induction! To allow time for your endorphin levels to rise, begin using your TENS unit one hour before your induction begins!
What if I want an Epidural?
Start the TENS unit as soon as you think you are in labor. A TENS unit is one of the few pain management options for early labor while you’re still at home! Did you know that early labor is two thirds of your labor?
You can use a TENS up until the point you decide you want an Epidural. In fact, using a TENS may delay or eliminate the need for an epidural!
Can I use an ELLE TENS machine in water or if I’m considering a water birth?
NO, you cannot use a tens unit in water. If you want to use the shower or birthing tub, remove the unit and pads and dry off well before re-applying the pads and the unit.
I think I'm in labor, when should I start the tens unit?
The earlier the better! This gives a chance for your body to produce more endorphins. It’s most effective when used early in labor to give your body time to respond to the stimulation, which can take about an hour. We suggest to start the tens unit as soon as you think you are in labor
Can I use a TENS unit AFTER my birth?
Afterbirth pains can be painful especially when breastfeeding. These cramps are caused by your uterus contracting as it is returning to its original size. A TENS unit can be used to help with the afterbirth pains by placing the pads on your lower abdomen area to help alleviate the pain.
A TENS unit can help with period cramps or muscle pain and strain. In fact, my husband often uses one for his back. He loves switching from the pulsing mode to the boost button on our TENS units!
Is a TENS unit FSA/HSA eligable?
Yes, if you are purchasing a TENS unit for personal use.
Are Elle TENS units safe?
Yes. TENS units are safe for using during labor. However, do not use before the 37th week of pregnancy. Do not use a tens unit if you suffer from epilepsy or use a pacemaker. If have any doubts whatsoever consult a medical professional.
Rental question - What if I need to keep my rental unit a bit longer?
We know due dates are unpredictable! Just let us know, we are happy to work with you as long as you let us know. As long as the TENS unit is returned within a couple of weeks after you deliver you will be fine! Just bear in mind if the unit is not returned within 90 days of your order date, you will be charged a fee of $75.
Rental question - Is return postage included?
Yes, return postage is included. A POSTAGE PAID RETURN LABEL is in the box! Please contact us if lost or damaged and we will email you a label.
Rental question - What if I don’t return the TENS unit?
If the unit isn’t returned within 90-days from the time you submitted your order, a charge of $75 will be billed to your credit card. You will now own the TENS unit. Don’t despair, you will probably find owning a TENS unit will be very useful if you have muscle strains or pains. My husband loves our TENS unit for his back!
Rental question - Can I get a refund if I have my baby before my TENS unit arrives or I have a C-section?
Unfortunately we do not offer refunds on rental units (or for sale units). Due dates are just an estimate! Birth plans can change and babies can come before your due date. Once the unit is sent to you it takes it out of our inventory. Thank you for your understanding.
